Surge Mastercard Credit Card Customer Service


In this complete guide, we will explore the various methods through which you can contact the Surge credit card customer service team. Whether you prefer reaching out by phone, through your online account, or by mail, we are here to assist you.

Read on to discover the step-by-step instructions for each contact method.


Contacting Customer Service by Phone

To reach the Surge Credit Card customer service team by phone, follow these steps:

  1. Dial the customer service phone number: 1-866-449-4514.
  2. Listen to the automated menu options and select the appropriate category or press the specified number for customer support.
  3. Follow the prompts to navigate to the specific issue or department you need assistance with.
  4. If you require general information or have inquiries regarding your account, select the appropriate option.
  5. Depending on the nature of your query, you may have the option to choose between automated assistance or speaking with a live agent.
  6. For automated support, follow the prompts and listen carefully to the instructions.
  7. If you prefer speaking with a live agent, wait for the option to connect with a representative during the available hours.
    • Hours of live agent support: 7 a.m.–12 a.m. Mon–Fri, 8 a.m.–8 p.m. Sat/Sun EASTERN TIMES.


Contacting Customer Service through Your Online Account

If you prefer seeking support through your Surge Credit Card online account, follow these steps:

  1. Visit the Surge Credit Card website and log in to your online account using your registered username and password.
  2. Navigate to the support or contact section, usually located in the account dashboard or menu.
  3. Explore the available support options, which may include frequently asked questions (FAQs), troubleshooting guides, or a customer service messaging system.
  4. Review the provided information to see if your question or concern is addressed.
  5. If you require further assistance, click on the designated contact or messaging option to communicate with the customer service team.
  6. Provide all relevant details regarding your inquiry or issue.
  7. Submit your message or query and await a response from the customer service team. Response times may vary.


Contacting Customer Service by Mail

If you prefer traditional mail communication, you can send inquiries or requests to Surge Credit Card through the following address:


Surge Card P.O. Box 3220 Buffalo, NY 14240-3220

Ensure that your correspondence includes clear and concise information regarding your question or concern. Allow sufficient time for processing and response.



Contacting the Surge Credit Card customer service team is easy and convenient through various contact methods. Whether you prefer reaching out by phone, through your online account, or by mail, our dedicated team is ready to assist you. The support team can help with anything from applying for the Surge card to activating your card, Surge credit card login, question about how to make payments and much more!

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